You’ll find this blog by Tiffany Waddell-Tate—and more from the NACE Blog Team—at http://community.naceweb.org/blogs/tiffany-waddell-tate/2017/08/21/the-power-of-the-word-no
You’ll find this blog by Tiffany Waddell-Tate—and more from the NACE Blog Team—at http://community.naceweb.org/blogs/tiffany-waddell-tate/2017/08/21/the-power-of-the-word-no
You’ll find this blog by Lee Desser—and more from the NACE Blog Team—at http://community.naceweb.org/blogs/lee-desser/2017/08/10/wonder-woman-at-work-the-mixed-messages-society-tells-young-women
by Tiffany Waddell Tate
If you’re like me, you may often wonder: are we living the values we encourage our students and colleagues to live? When we are in career coaching sessions, workshops, and meetings charging others to show up with intention, work hard, and also integrate strategies into daily practice to promote wellness… are we living examples of what that looks like? Part of my role in the career center includes managing an awesome group of student staff who assist with the front-of-house office operations and client engagement strategy. For some, this is their first job, and they are constantly juggling academic and co-curricular expectations alongside it. It’s important to me that they each show up with intention each day—but also have a safe space to explore what it means to develop professional competencies and balance multiple expectations even when their days are full, knowing that it will not always work out perfectly, but the goal is to learn and grow along the way.
When one of them asked me recently if I ever “unplug,” I was taken aback by the question. As a recovering “workaholic” or someone who takes a great deal of ownership and responsibility in seeing projects through (whether for pay, volunteer, or fun!) while being a quality teammate—the concept of self-care seemed a selfish one earlier in my career. Over time, I learned that not actively addressing it could impact professional outcomes and have negative health implications as well. Particularly in a profession where interpersonal engagement is a large part of the work, taking care of self ensures your ability to adequately and healthily support others. As a relatively new mom, I have also been forced to recalibrate how I use literally every hour of the day to ensure that I am fully engaged both professionally and personally. I have thought a lot about what balance could or should look like in the next phase of my career as I continue to take on more leadership. It’s imperative to take time to consider these things, or burnout is inevitable. For many, that may be easier said that done if you have always been successful juggling many different priorities without a tiny human, partner, or aging parent depending on you at the same time. As I seek to continue to lead and inspire, how I show up and live my values is critical to how I create space for others to do the same.
Practicing self-care at work is crucial to maximizing productivity, focus, and promoting a culture of overall wellness. Here are a few strategies that I employ in my day to day to actively practice self-care at work:
Water, Water, Everywhere. I love water. I have found, though, that if i’m not careful—I could go hours or even a whole day without drinking enough of it! When my calendar is stacked with back-to-back meetings and no built-in breaks, I have even been known to forget to eat. Terrible, right? One trick I’ve found is to find a large water bottle or cup (24-36 oz.) and fill it up at the beginning of the day. That way, even if I have limited transition time between coaching sessions or other meetings, my water is handy to sip throughout the day and i’m less likely to dehydrate. I especially love bottles with visible measurements so I can track my overall intake, too.
Take a Lap. What professional hasn’t seen articles on how awful sitting down for hours is for your body? A quick Internet search can provide you with a wealth of knowledge on the health implications of not getting enough movement throughout the day. I have some colleagues who take advantage of walking meetings (meetings on foot while walking around campus), but I have been known to take a quick lap around the main floor of the student union where I work in between meetings as time permits. It provides a quick energy boost, a change of scenery, and a chance to see more friendly faces that I could go days or even weeks without seeing!
Peaceful Tunes. Prior to sharing an office space with another colleague, I regularly used an Internet radio platform like Pandora or Spotify to play “focus music.” Upbeat, but generally instrumental playlists were great for certain projects or work tasks when I wanted to focus in but still have ambient noise. Now I pop out into flexible spaces if I need to focus in on a project or e-mail management with music sans headphones, and typically have a white noise machine blowing at all times to eliminate background noise or interruptions.
Phone a Friend. Lunch time is a great time to connect with friends or mentors you don’t have a chance to talk with during peak times in your life when time is simply limited. Scheduling phone or Skype time during lunch break is one way I try to be intentional about staying connected to those close to me, but also hold myself accountable for actually taking a lunch break away from my desk or work. This doesn’t happen often, but it’s always something to look forward to when planned ahead of time.
One and Done. Prioritizing tasks is vital when you want to accomplish a lot with limited time. Typically, I am very good at this—especially when I have the opportunity to manage my workflow and time as needed. I am also aware that if i’m not careful, e-mail management could quickly become an all day thing! Rather than multitasking on 500 different individual things, I create action lists and prioritize by what’s most important that day, week, or month. If a project or meeting requires full attention, I have learned to shut my e-mail down until I’m done working so that I’m not tempted by new message notifications! I find that this increases efficiency and presence in the moment with individuals and projects at hand.
I would love to know what you do to actively practice self-care! Please share in the comments below.
Tiffany Waddell Tate, Associate Director for Career Development, Davidson College
LinkedIn: www.linkedin.com/in/tiffanywaddelltate Twitter: @tiffanyiwaddell
by Kathryn Douglas
I was fortunate to attend the NACE presentation by colleagues from the Northeastern Career Development office on Reach (OUT) LGBTQA+ Career Conference, a collaborative program with career services, institutional diversity and inclusion, and LGBTQ resources that received a 2016 National Association of Colleges and Employers “Excellence in Diversity” Award. Reach (OUT), in its third year this academic year, focuses on “the perspectives and concerns of queer, lesbian, gay, bisexual, transgender, gender non-conforming, non-binary, intersex, and asexual students in preparation for co-op, internships, and professional life beyond campus,” and features an evening presentation, one-on-one informational meetings, and a half day of workshops.
I was inspired by the presentation at NACE and the program, and came back to New Haven determined to partner with colleagues on campus to create a two-hour LGBT Career Program open to all students at Yale University.
One of the take-aways from the Northeastern team was to collaborate broadly. This is important advice for idea generation, locating resources, developing an audience and in effect, uniting student groups, offices, and programs at a de-centralized university.
My goal was to create a dynamic program to provide students with tangible tools to take with them as they enter or re-enter the workforce, and to encourage allies to broaden their understanding of how to be allies as well as the opportunities and challenges LGBT peers encounter in the workplace. Given the limited time students I work with have, I tried to create a program that was short but impactful, presenting resources that apply broadly to students going into a variety of sectors nationally and internationally, and providing the opportunity for meaningful conversations and networking.
This month, our office was able to successfully collaborate with other career offices, the university office of diversity and inclusion, the LGBTQ staff affinity group, the university LGBT resource office, local community members, and student groups across campus for a two-hour LGBT career program. Thank you to Northeastern for providing an excellent model!
The LGBT Career Program at Yale this month included:
Kathy Douglas, Senior Associate Director Career Development Office, Yale School of Forestry & Environmental Studies
by Michelle Bata
The Leadership Advancement Program (LAP) provides opportunities for current NACE members to learn more about NACE, develop leadership skills, and think about how to become more connected to the profession. Below are some reasons to consider applying to be a part of the next cohort:
Michelle Bata was in the 2015-16 LAP class and served on the Honors and Awards Committee in 2015-16.
Apply for the LAP program or refer a colleague who you think could make a valuable contribution to the profession and association.
by Desalina (Alina) Guarise and James W. Kostenblatt
This post is part of a series of interviews that will explore career-related research. As recipients of a NACE Research Grant, we are partnering with nearly 40 institutions to explore the long-term impact unpaid internships have on career success and are looking for more partners to join. Contact us if interested!
Through our research project, we have had the pleasure of working closely with Abdifatah A. Ali, a doctoral candidate in organizational psychology at Michigan State University graduating in May 2017 who has closely studied motivation in the job search. In an interview, Abdifatah shared details about his research paper, “The long road to employment: Incivility experienced by job seekers,” published in October in the Journal of Applied Psychology.
Tell us a little bit about your professional background. How did you become interested in career-related research?
I graduated with my undergraduate degree from San Diego State studying psychology with a minor in statistics. Here, I started doing research with an industrial-organizational psychology professor who encouraged me to pursue a Ph.D. My research interests early on dealt with motivation—in particular how individuals self-regulate their emotions, behavior, or actions in order to achieve their goals when looking for work. For example, when people are unemployed or college students are looking for work, how do they motivate themselves and what are the factors that influence their level of motivation and persistence so they can get a job?
At Michigan State University, I collaborated with Dr. Ann Marie Ryan to examine how people’s emotional reactions impacted their job search success (defined as whether the candidate received interview call backs, job offers, etc.). We were able to show that BOTH positive and negative emotions that people experience when they are looking for work motivate them. So, for example, if you just get a call back from a company that makes you feel excited or happy, that will motivate you and encourage you to continue to put effort into the job search. On the other hand, if you are experiencing challenges or anxiety, these negative emotions can actually also motivate effort, which is contrary to what we thought.
I’ve more recently made a switch and begun to look at factors that undermine job search efforts, which relates to my current research.
Your current research focuses on incivility experienced by job seekers—how did you come up with this research topic?
Before this paper there was very little research looking at which contextual factors undermine motivation—they were only looking at things that facilitate it. When you talk to individuals that are job searching, they constantly talk about experiencing incivility, which got us wondering what effects these incidents have on the job search process.
How do you define incivility? Can you give some examples?
Incivility is defined as generally rude or discourteous behaviors that are ambiguous in terms of intent. For example, a snide comment or a funny look from a recruiter or interviewer. They are perceived as behaving in a rude way but you don’t necessarily know if they are doing it intentionally.
Tell us more about the research design and findings.
A majority of the research on incivility has been conducted about incivility experienced by professionals once they actually work at an organization; we were instead focusing on the job search. We began with a qualitative study to understand the nature of incivility during the job search. In the first stage of our research, we interviewed 100 job seekers and asked them whether they had experienced incivility and collected details about the incident. We’d then ask them what they thought the cause of that behavior was. We were interested in how people interpreted the ambiguous nature of these incidents. In one example, the interviewer is abrupt and doesn’t give the candidate a lot of time. Some candidates may view that experience by simply thinking that the interviewer was busy (i.e., externalizing the cause), while others may think that the interviewer was rude to them because of their incompetence (i.e., internalizing the cause).
The second and third study were more empirical. We wondered if there was a way we could predict who will externalize or internalize these incidents. We found that, for those who internalize the cause of these incidents, incivility undermines one of the best predictors of job-search motivation which is job-search self-efficacy or self-confidence. Conversely, job-search motivation was not impacted for those who externalized the cause of these incidents.
What implications do you think this has for career services practitioners and employers?
Our findings support the need for resilience training and other tactics that would help job seekers re-frame the cause of these incidents. If we can help them by not attributing the cause to themselves we can ensure their job search motivation doesn’t suffer.
I think it also has implications for those who are recruiting, as they are seeking ways to ensure candidates have a great experience and ultimately accept an offer. Incidents of incivility can have a real influence on the talent pipeline.
What are you working on now with your research?
A project really relevant to the NACE audience is one I’m working on with Dr. Phil Gardner related to internships. We are examining the role employees have on student interns including both employees who are assigned as formal supervisors and those that act as informal mentors. We are studying how these individuals impact whether or not interns accept full-time offers at the end of their internship experience. Results should be out in the near future.
Desalina (Alina) Guarise, Associate Director of Career Advancement Center at Lake Forest College
James W. Kostenblatt, Associate Director, New York University’s Wasserman Center for Career Development
by Marc Goldman
I always enjoy celebrating the holiday season with friends and family. New Year’s Eve has been a tradition in my house since I was a preschooler. Yes, my parents let me stay up late from a very early age, which might explain my night owl tendencies to this day. Once January 1 has come and gone, people discuss their resolutions for the coming year. These goals and commitments might have to do with health and wellness, social lives, hobbies, activism, and even the workplace. And that got me thinking. From a professional standpoint, what are my New Year’s resolutions for 2017?
I will check in with you in January 2018 to let you know how well I end up sticking to my resolutions. What are some of yours? Feel free to let me know on Twitter (@MarcGoldmanNYC). Happy 2017!
by Samantha Haimes
Samantha Haimes won the 2016 NACE/Spelman Johnson Rising Star Award.
Last summer was a bit of a personal and professional whirlwind for me. Within two months, I left a job that afforded me growth, opportunity, and some of the best co-workers I could ever imagine, took my dream trip to southern Italy (let’s chat if you need any convincing on taking this trip for yourself), and moved to a new state, 1,700 miles from my friends and family in south Florida. In the midst of all of this, I also achieved one of my biggest professional accomplishments to date: receiving the NACE/Spelman Johnson Rising Star Award at the 2016 NACE Conference & Expo.
Since beginning in career services about six years ago, I have enjoyed learning about the recipient of the Rising Star. Perhaps it is because some of the people I admire most in our field have won this in years past (they know who they are, I gush over their accomplishments and amazing personalities everytime I see them). But I think it is also because there is something really motivating and inspiring to me about professionals getting recognized for strong leadership and contributions to our field, even just a few years into their career.
Contributions to the field… only four to seven years in? It may sound like a tall order, especially if you’re newer to the field. I would be lying if I didn’t admit that there have been [many] moments when I’ve questioned myself: Am I significantly contributing to the field? I am not running my own department or division. I am not single-handedly restructuring an office or offering consulting services to other career centers. Am I making significant contributions?
But what I’ve realized is, there is so much that goes into making positive, impactful, and meaningful contributions to the field career services. Among many things, being a leader in this field also has a lot to do with the way that you carry yourself, your willingness to learn and take risks, the relationships you strive to build, and your ability and openness to reflect.
As I said, I have always enjoyed hearing about what has influenced the path of past recipients, as I’ve tried to apply some of those things to my own professional practice. So when asked to write this blog post, I thought it was only appropriate to share a few tips of my own that I strive for each day.
Ask questions. This is something I actively work on. The Achiever in me loves to get things done, so it can be easy to just start tackling a problem or issue at work without asking critical questions. Newer professionals may sometimes shy away from asking questions as well, concerned that it might appear they lack knowledge, skills, or moreover that they are questioning something inappropriately. However, we have to get past all of this and realize that taking the time to ask well-thought-out questions will actually yield greater results. Not to mention, you will seem that much more engaged in whatever you’re working on in your office and will likely make others feel comfortable to ask questions themselves. One of my mentors taught me a lot of lessons in asking questions. I notice that whenever I ask for her advice or guidance, she doesn’t actually give me the answer. She simply asks me questions until I process things out enough to make my own decision. It’s tricky, but effective!
Become your own advocate. Throughout the earlier years of my career, I had a lot of difficulty asking for things that I wanted. I never wanted to appear selfish and I definitely did not want to inconvenience or bother anyone. This all came from a good place, but can be a debilitating mindset to take on as a professional. Just because you know what you want and ask for it, doesn’t mean you are being selfish—if you ask for it in the right context.
Funny enough, I learned a big lesson in this area when it came to attending the NACE conference. In 2013, the conference was just a few hours from my then-home in Miami and I was dying to go. The trouble was, sending me to the conference would be costly and I knew some key players in my office were already attending. At one point in my career, I would have accepted this as defeat, assumed I couldn’t attend, and felt disappointed as I followed the conference on social media later in the year. But instead, I printed out the conference program, outlined specific goals, and went through each session identifying which I would attend and the direct contributions I could make to the office after attending. I made my “pitch” to the executive director and left his office feeling exhilarated. There was something so energizing about making my case. I almost didn’t even care what the outcome was because at the end of the day, I knew I had done everything I could to try and attend. I reference this example, so many years later, because it was truly a turning point for me. It afforded me a level of professional confidence and maturity that made me realize the importance and impact of advocating for myself. Whenever I find myself feeling intimidated to ask for something, I think of the feeling I had when I left his office (and the subsequent feeling when he approved me to attend later that week) and channel that same energy.
Be genuine. We are lucky to work in a field with some outstanding professionals who are even more amazing people. Getting to know your colleagues as individuals and not just for their roles is an all-around strategy that will help you accomplish more in your work and likely help you enjoy everyday at the office even more. It is so important to stay genuine to who you are. I really believe people can tell the difference between someone who is genuine and someone who is being fake—we’ve all seen it right? I show people the real Samantha, pretty much right up front. I have a lot of energy and passion, I’m upbeat and positive, and dare I say it, am a bit of a raging extrovert. The relationships I’ve built, with colleagues and mentors within my own departments and across the country, are in large part thanks to my willingness to be my genuine self in front of others. Think of someone who you would describe as genuine in your life. Chances are, you likely enjoy their company, trust their judgement, and appreciate their character, confidence, and communication style. If you break each of these things down, aren’t these all qualities we want from the people we work with? Be genuine yourself and you’ll attract others who are genuine.
Practice gratitude. Maybe I am influenced by all of the resolutions of 2017, but I think that gratitude is something we may not always think about when it comes to the workplace. But we have a lot to be thankful for. We work in a field that makes a lasting impact on students’ lives, has consistent national attention, and is filled with inspiring innovators and thought-leaders for us to all look up to. Hopefully you work in an office where the work that you are doing day-to-day is something to be thankful for, along with your colleagues, co-workers, and supervisors. I would advise that whether you are a newer or more seasoned professional, making a conscious effort to practice gratitude in the workplace can be a gamechanger. It is easy to get caught up in the “busy season” and anxiously await for summer and holiday breaks when things slow down. But isn’t the business of it all what makes us thrive? Without students on campus, none of us would have these roles.
In 2016, when I knew there was the potential for some personal and professional change in my life, I made an intentional effort to start each day with a grateful heart. Well, I challenge everyone, including myself, to start each workday with a sincerely grateful mind. When you go into work, and you have a busy day with back-to-back Outlook calendar invites, I guarantee there is still something to be grateful for. Maybe you finally secured a meeting with a faculty member you’ve been trying to get in front of, or perhaps you’re hosting a new program in partnership with a student organization that could lead to something great. Whatever the case may be, adopting this mindset can have a positive lasting impact not only on the work that you produce, but on your professional reputation and brand.
In the end, strive to thrive. You know your role better than anyone, so challenge yourself in this next year to thrive as a career services professional. As I now settle into my new home in Vermont, post conference and post Rising Star, I am consistently striving to thrive as a professional, thrive in relationships I build with both new and existing colleagues, and thrive in my own self-reflection.
The NACE Awards honor members’ outstanding achievements in the career services and HR/staffing professions. Excellence Awards are judged on program needs/objectives, content, design, creativity, innovation, measurable outcomes and ease of replication. Win honors and recognition for yourself, your staff, and your organization. Awards submissions close January 31, 2017. Details: http://www.naceweb.org/about-us/awards.aspx.
Samantha Haimes is a career services professional with a passion for connecting and educating both students and employers. She works in marketing and communications at Middlebury College’s Center for Careers and Internships. Prior to her current position, she was employed at the University of Miami in various roles at the Toppel Career Center, most recently as the Associate Director for Career Readiness. She earned a master of science in higher education from the University of Miami and a bachelor of arts in advertising and public relations from the University of Central Florida. She has also worked at Cabrini College in Philadelphia, Pennsylvania.
by Chaim Shapiro
As the college year and the new recruiting cycle get underway,the NACE Conference in June may seem far off in the distant future and a low priority, but that is NOT the case! The call for workshop proposals for #NACE17 will open this week, so it is time to get cracking!
Why should you bother? Here are the top five reasons to submit a workshop proposal for #NACE17!
Chart the future: As I always like to say, NACE IS the place to become actively involved in charting the future of our profession. People come to the conference to learn the latest ideas, techniques and best practices. GIVING a workshop allows you to be the teacher as opposed to the student and help set the agenda for your colleagues.
Know it better than ever: I like to fancy myself as a thought leader in the use of LinkedIn. For all the talk and articles and expertise, there is NOTHING that compares to presenting before your colleagues. When you give a workshop, YOU are the expert, there is NOWHERE to hide and you have to be ready to answer some tough questions. Your workshop preparation will ensure that you know your topic better than you EVER have!
Promote Your Employer: I like to joke that I am on the “present or perish” model for conferences. In other words, I love to go to conferences, but I ONLY get to go when I present.The reason is simple; it is a great way to help promote Touro College. When your proposal is accepted, your company/institutions name will be included in the program that is read by THOUSANDS of your colleagues!
Promote Yourself: I didn’t forget! When you present, YOUR name is also on the program. Thousands of your colleagues will see your name and equate you with expertise in that subject area. I can attest that a WORLD of speaking opportunities opened up for me after my first NACE presentation. Several years ago, I asked the organizer of a conference why she offered me a speaking slot without knowing me or having heard me speak. Her answer; I saw that you presented at the NACE Conference, so I had NO questions about your ability.
Build your professional network: I often say that the primary job AFTER a conference presentation is answering ALL of the interactions it generated on Twitter. When you present, you are front and center. I have met MANY valuable contacts after my presentations, and I ALWAYS make sure to connect with them on LinkedIn and Twitter so I can continue the relationship.
So, GET those presentation proposals in! I have been working on two of my own since June 11!
Chaim Shapiro, Director of the Office for Student Success, Touro College
Blogs from Chaim Shapiro
Chaim has given two workshops at the NACE Conference & Expo.
You’ll find this blog by Kelly Scott—and more from the NACE Blog Team—at http://community.naceweb.org/blogs/kelly-scott/2017/07/14/the-differences-between-working-in-higher-education-and-corporate-america