by Lisa Tandan
Just last week a colleague from another student affairs department came over to talk with us about what we do at the career center at Hofstra University. “I know you do great work with resumes…,” he began. At that point, about 10 of us in the room perked up, all ready to pounce: “We’re more than just resumes!”
It’s a scene that I’ve seen play out across institutions, across state lines. The instant reaction we, in career development, have when we feel defined as “the resume place.” We’re so much more than that!
That noted, last semester I conducted a qualitative study of our student appointments. The first question asked students to fill in what they learned during their one-on-one appointment with a career counselor, with no prompting and no requirement that it be written in a full sentence. The question was open-ended and one word answers were okay. Of the 180 respondents, 99 of them, the largest number by far, included the word “resume.”
I’d like to propose that, when we, in career development, talk about resume, we are talking about a tool. We’re talking about the actual PDF or Word document that contains contact information, action verbs, education, skills, and experience. Resume, to us, is one of the many tools that students need when they graduate, along with the ability to tell their stories, talk about their strengths, and show the career readiness skills employers seek.
But, I think, for those outside our profession, resume means something else. The resume becomes “Resume” with a capital “R” and encompasses all of career development. It’s all the things that, because they’re not in our field, they don’t yet have the terminology to say. Resume MEANS career development to them.
Students talk casually about being able to add something to their resume. We’ve often heard that “This experience will be great for my resume!” When we hear comments like this, I hypothesize the speaker doesn’t mean to limit this great experience to simply writing something on their resume document. While that’s part of it, they also likely mean adding it to their repertoire, to their story, to their life’s accomplishments, to their reasons why someone should select them for a position. It’s much more than just writing something on a piece of paper. It’s making this new experience a part of their career narrative.
If this is so, where do we go from here? Based on the feedback from my qualitative analysis, and the knowledge that most campuses still see career development as “the resume place,” I am wondering if we can take that word and own it. Can we claim it and redefine it for our campuses? Instead of immediately correcting everyone, can we start meeting others where they are and talk about what they mean when they say resume? Is it just the document? Or something more? My money is on something more.
Answer these questions and join the discussion in the NACE Community!
Lisa C. Tandan, Director of Career Development and Assessment, Hofstra University